Returns & Exchanges

We want you to love what you wear. If you don't, we'll make it right.

The short version

• Unworn, unwashed items in original condition → returnable or exchangeable within 30 days of delivery.
• No restocking fees. Ever.
• Free return shipping in the US.
• Custom, embroidered, or personalized items are final sale — but if there's a defect or an issue on our end, we make it right no matter what.

How to start a return or exchange

1. Email web@4winnersmerch.com with your order number and let us know what you'd like to swap or return.
2. We'll email you a prepaid return label (US orders) and instructions within one business day.
3. Drop the package at any USPS or UPS location.
4. Once your return arrives at our facility, we'll process it within 3 business days — refund to original payment method, or ship your exchange out same-day.

Damaged or wrong item?

Contact us within 7 days of delivery with a photo. We'll send a replacement out same-day, no questions asked. This is on us.

International returns

International customers are responsible for return shipping costs. Email us first — we'll work with you to make sure any exchange arrives before your return.

Refund timing

Refunds are issued to the original payment method within 3 business days of receiving your return. Depending on your bank, it can take another 5–10 business days to appear on your statement.

Questions?

Email web@4winnersmerch.com or call 702-630-4646. We answer.